What Information We Hold and Why
We collect the information you give us when you register — your name, contact details and date of birth — and the transaction data produced when you deposit or withdraw through JazzCash, Easypaisa or Raast. Payment records include the wallet reference number and transaction amount; we
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do not store your full mobile wallet PIN or password at any point. When you browse the lobby, our servers log your IP address, device type and session duration. We use this to keep your account secure and to show you the lobby in the correct
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format for your screen. We also collect support chat transcripts when you reach out to our team, because those records help us resolve account issues faster. Data tied to your Raast or Easypaisa transfers is retained only as long as we are required to under applicable
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law. Where local law and eligible region rules apply, your data may be processed in accordance with those requirements. We do not sell your personal information to third parties. Analytics partners receive anonymised, aggregated data only — nothing that identifies you personally.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.